Dulce Oro™ Purchase and Refund Policy

1. Merchandise Purchases

All merchandise items are sold as-is and are non-refundable. We recommend carefully reviewing your order before finalizing your purchase. If you receive a defective or incorrect item, please contact us at info@drinkdulceoro.com within 14 days of receipt, and we will work to resolve the issue by offering a replacement or store credit.

2. Tequila Purchases

Tequila purchases made through our website are fulfilled by a third-party distributor. For any inquiries regarding orders, shipping, or refunds related to tequila, please contact the distributor directly. Dulce Oro™ is not responsible for third-party transactions.

3. Shipping

Shipping costs are calculated at checkout and vary based on the destination and shipping method selected. Please allow up to 72 hours for order processing before shipping.

4. Contact Information

For any questions, please reach out to our support team at info@drinkdulceoro.com.